Children Left Unattended Gifts and Donations Sex Offenders
Confidentiality of Records Library Bill of Rights Social Media Guidelines
Displaying Community Info Materials Selection Solicitation
Disruptive Conduct Meeting Room Policies Surplus
Electrical Failure and Outages Political Activities Wireless Network Usage Policy
Electronic Use Policy Proctoring Zero Tolerance
Fines and Fees Safety

Children Left Unattended

Unattended Children

The library system welcomes youth to use its facilities and services. In order to provide for the general welfare of all persons using the library system and in order to provide for the general safety of children using the library, responsibility and accountability for the general welfare of any child rests with the parent (or guardian or care giver assigned by the parent) and not with the library’s staff. The safety of all children left alone in the library is a serious concern.

All children ages 12 years or younger shall, at all times, be attended and adequately supervised by an adult. During story times or programs, adults do not have to attend the program with the child, but must remain in the building and must return to the story area by the end of the program.

No public place, including the library, can guarantee the safety of children. Therefore, it is required that children 12 years and younger be accompanied by an adult 18 years or older.

Children Left Unattended

Unattended children who appear lost or frightened should be comforted by the staff. A staff member will try to identify and locate the parents or responsible adult. If the responsible adult cannot be found within 30 minutes, law enforcement officials will be contacted.

If children are left unattended at closing time, a staff member will call the parents or care giver. After fifteen minutes, the staff member will contact law enforcement personnel if staff are unable to reach the care givers by telephone.

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Confidentiality of Records

The library system recognizes that its circulation records and other records identifying the names of library users with specific materials are confidential. No such records shall be made available to any agency of state, federal, or local government or the press.

Under no circumstances will library staff provide information of any kind about an individual library user.

Circulation records can be made available when necessary for the reasonable operation of the library, upon written consent of the user, the parent/guardian of a minor child, or upon pursuant to subpoena, court order, or where otherwise required by law.

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Displaying Community Info

The display of community information complements the Terrebonne Parish Library System’s mission of providing access to informational needs. The library adheres to the principle of providing materials representing many points of view because providing access to information can raise public awareness of issues and concerns, help people become better informed, and give them the tools necessary to form their own opinions.

In keeping with the Library Bill of Rights:

  • materials will not be excluded because of the origin, background or views of those contributing to their creation;
  • materials will not be removed because of partisan disapproval;
  • exhibit space is available on a first-come, first-served basis, regardless of the beliefs or affiliations of the individuals or groups requesting its use.

The display of materials in the library system does not imply endorsement by the library.

Designated space is available for display of community information. The library has first priority for all exhibit and display space for library purposes. The space is available, at the discretion of the library director, to nonprofit organizations engaged in intellectual, charitable, civic, cultural, educational, and/or recreation activities. The primary purpose of the display must be to inform the public of the organization’s programs, services, and events.

The library reserves the right to limit the size and number of items, the schedule of any display, and the frequency with which a group or organization may display.

The library assumes no liability in the event of damage, destruction, or theft of display information.

Display space may not be used by individuals seeking political office, or for-profit groups, companies, organizations or individuals. Commercial advertising, solicitations, and business cards may not be posted.

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Disruptive Conduct
When the behavior of a patron constitutes a disruption which interferes with the use of the library by other patrons or interferes with a staff member’s completion of his duties, this is disruptive conduct. Some of the incidents that constitute disruptive behavior are: loud talking, fighting, throwing objects, boisterous behavior, obscene language, damaging property, etc.

The following steps will be taken:

  1. Issue a verbal warning, with the statement that the person(s) will be asked to leave if the behavior in question does not cease.
  1. Request that the person(s) leave the library
  1. If the person refuses to leave the premises, call the police.

Some behavior is illegal and should be handled in a different manner. For the following incidents a supervisor needs to be informed immediately and the police notified: assault, criminal mischief, drunk/disorderly conduct, harassment, public lewdness, theft, and trespass.

Any person who threatens library patrons or staff with harm, causes property damage, or whose actions cause disruption of normal library routine will have criminal charges brought against him and/or that person will be banned from all library branches.

Library staff and police officers may ask a patron to leave the premises with or without prior warning, depending upon the seriousness of the violation of these guidelines for behavior.  The length of the eviction shall depend upon the nature and seriousness of the offense that required removal, the extent of damage or disruption caused, any history of prior infractions policies, and other relevant circumstances.

When possible, any patron who has been evicted and/or prohibited from returning to the library shall be provided with written notification indicating the reasons for the ban, the time period of the ban, and the appeals process.  When a minor has been banned for 30 days or more, the Library Director may attempt to contact the child’s parent or legal guardian by telephone and/or send a certified letter to the child’s parent/guardian.

Any patron whose library privileges have been suspended has the right to appeal the decision to the Library Director.  A patron may appeal in writing to the Library Director or in person after scheduling and appointment with the Director.  The Director will bring the appeal to the Terrebonne Parish Library Board of Control within 10 days who may or may not shorten, modify, or terminate the banning period if the information submitted by individual warrants such modification.  Until such time as determination has been reviewed and/or modified or reversed on appeal by the Terrebonne Parish Library Board of Control, a banned individual may not enter or remain on library premises.

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Terrebonne Parish Library
Electronic Use Policy

Mission

The mission of the Terrebonne Parish Library System is to provide to all segments of Terrebonne Parish’s diverse population a comprehensive collection of library resources and services necessary to satisfy the evolving informational needs and recreational pursuits of the community, thus enhancing the quality of life in Terrebonne Parish. The library system has four primary roles: it will provide current materials of high interest in a variety of formats for persons of all ages. It will provide timely, accurate information and services employing a well-trained and motivated library staff. It will provide resources which are technologically advanced. It will serve as a door to learning for children by promoting the enjoyment of reading, learning, and libraries by providing materials and programs. The Terrebonne Parish Library System will uphold the public’s freedom of access to knowledge.

The Terrebonne Parish Library System provides free Internet access, both traditional and wireless, to its patrons and visitors as part of our mission to meet the needs of the community. This policy is intended to serve as a guide to acceptable use of electronic information, not to exhaustively list all possible uses or prohibitions.

Using this service and/or our equipment, implies agreement to this and related policies and releases the Library from any liability related to using our services or resources. Failure to adhere may result in loss of library privileges and/or legal action.

Limitations – Safety and Security

  • Library computers may be used only for legal purposes. Unacceptable use includes, but is not limited to: harassment, libel or slander; destruction, modification, or damage to equipment, software, or data; accessing websites that are harmful to minors or depict child pornography (any visual depiction [that] is or appears to be, of a minor engaging in sexually explicit conduct); disruption or unauthorized monitoring of electronic communications; unauthorized copying of copyright-protected material; unauthorized access, including hacking, and other unlawful online activities.
  • Patrons risk loss of Library privileges if they access sites that are illegal (for example, gambling,) or are disruptive to the use of the Library by other patrons because of offensive content (for example, pornography, racism, etc.).
  • The Library Board of Control explicitly restricts access to any material related to pornography or gambling, and as such, filters are in place to prevent access to such sites. Filtering parameters are set to exclude websites with descriptions or depictions of illicit sex or of sexual immorality [La. R.S. 14:91.1] in order to be compliant with the Child and Internet Protection Act (CIPA). Due to the vastness of the Internet, all pornography and gambling sites may not be blocked. Every effort will be made to minimize these intrusions. If notified of inappropriate site, and it violates the guidelines of CIPA, the Library can manually block access to this material.
  • The Internet may contain material of a controversial nature. Not all sources on the Internet provide information that is current, accurate, unobjectionable, or complete. Some content is obscene and/or harmful to minors. The Library does not guarantee protection from controversial material. Parents of minors must assume responsibility for their children’s use of the Internet while using the Library’s connection.
  • The Library has no control over the Internet and its resources and assumes no responsibility for the quality, accuracy or currency of any Internet information.
  • Patrons under 19 years of age will not have access to social media sites on computers in their designated areas (in branches that support such configuration).
  • Any unauthorized attempt to circumvent security software, session controls or gain unauthorized access to private information is a violation of library policy and will result in loss of library privileges and/or legal action.
  • Patrons must respect all copyrights. The downloading or sharing of copyrighted materials is strictly prohibited.
  • Equipment may not be modified or moved without permission from library staff.
  • The Library may limit data speeds and bandwidth at any time.
  • Internet access and rates of speed are not guaranteed and may not be available due to maintenance, loss of electricity, equipment failure and/or circumstances beyond the Library’s control.

Responsibilities

  • The Library assumes no responsibility for any activities conducted by users of the Library’s computers.
  • Use of the wired or wireless network is at your own risk and the Library is not responsible for any damage that may occur to your computer while connected, including, but not limited to, electrical surges, data loss, file corruption, physical damage and/or theft.  The Library assumes no responsibility for the safety of equipment, security, or data files resulting from connecting to the Library’s connection.
  • While the library performs all possible steps to fully protect systems, users should be aware that due to the complexity of current software and computer networks, it is not possible for the Library to ensure privacy of online activity. The Library assumes no responsibility for identity theft or issues related to privacy.
  • The Library reserves the right to terminate a patron’s computer session if the patron is in violation of the Library’s policies or procedures.
  • Patrons must use their own library card to access the Library’s network. Patron’s found in violation of this rule will be subject to the following penalty:
    • First offense – Session will be terminated and patron will not be allowed to use the library’s computers for the period of one (1) month.
    • Second offense – May be subject to library ban (up to six (6) months) at the Director’s discretion.
  • The Library does not provide data storage. Library computers are erased upon restarting.

If patrons choose to save files they must provide their own storage devices or purchase a USB drive or CD at the Information Desk. Data downloaded from the Internet may contain computer viruses. The Library is not responsible for damage to any patron’s disk or computer, or any loss of data, damage, or liability that may occur.

  • Library staff has the right to determine the appropriateness of workstation use and can at any time require a patron to leave the workstation.  Staff may also issue written or verbal warnings before terminating access. In accordance with the Library’s general policy, appeals of such loss should be addressed in writing to the library director.  The Library Director has sole discretion of penalty due to illegal activity or non-compliance of this policy.
  • All computers can be viewed and/or monitored at any time.

By using the Library’s network (wired or wireless), patrons acknowledge agreement to abide by all laws, rules and regulations of the State of LA and the federal government that are applicable to Internet use.

ADOPTED BY THE TERREBONNE PARISH LIBRARY BOARD OF CONTROL
AUGUST 29, 1995
JUNE 24, 2003 REVISED
OCTOBER 21, 2003 REVISED
JANUARY 27, 2004 REVISED
APRIL 18, 2012 REVISED

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Electrical Failure and Outages

As a safety precaution for patrons and library staff, library branches will evacuate areas of darkness after 15 minutes of electrical failure.  Library staff will be assigned to specific areas and will guide patrons to foyers.  Patrons can remain in foyers during the outage.

Elevators will not be in operation.  Library staff will be stationed at the bottom, landing, and top of the stairs to guide patrons to the foyer.

Adopted:  July 27, 2004

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Fines and Fees

The Terrebonne Parish Library System provides materials for education, recreation, and entertainment. The library system maintains print and audiovisual collections for citizens. To enhance and maintain retrospective collections library materials must be available for patrons. Library patrons have a circulation period of two weeks to check out material, audiovisual equipment is not included. All material can be renewed in person, online, or by telephone, as long as another patron is not waiting for the material. Items can be renewed twice. The library system will acknowledge material as being
overdue on the day after the due date.

The Terrebonne Parish Library Board of Control established the fines and fees that apply to library use.

FINES

The fine of 5¢ per day is charged for overdue library books and magazines. The maximum fine charged for each item is $1.00.

The fine of .50¢ per day is charged for overdue, CD’s, DVDs, books-on-tapes, and books-on-CDs, not to exceed $5.00.

A fine of $5.00 per day is charged for overdue audiovisual equipment.

No fines are charged for scheduled library system closings or for days the library system closed due to inclement weather or for an emergency.

Patrons with outstanding fines will be asked to pay at least fifty (50) percent of money owed before they can check out. The remaining balance should be paid in full on the next visit.

A book drop at the entrance to each library branch is available for convenience in returning library materials. Audiovisual materials are only allowed to be returned via a book drop at the Main Library. Use of the book drop does not cancel overdue fines.

FEES

Patrons are responsible for all materials checked out, and are liable for the damages which may occur to library materials. Patrons will be charged the replacement cost for materials which are lost or seriously damaged, plus a processing fee. The processing fee is for replacement of bar codes, and material coverings or cases. The fee is $5.00. If the patron returns the material within six months he receives the cost of the item, but the processing fee is not refundable.

Damaged items are material that can no longer be part of the library collections. The library system will not accept replacement of the actual item.

The charge for fax service is $1.00 per page, not including cover page. For international fax service, the charge is $5.00 for the first page and $1.00 per page.

Black and white photocopies, computer printouts and microfilm reader printouts are 10¢ per page. Color photocopies and color computer printouts are 50¢ per page.

Bar code replacement is $1.00 per bar code.

Blank CDs are sold for 25¢. Flash drives are $10.00 each.

Headsets are $2.00.

Interlibrary loan service is free, except when photocopies are ordered from another library. The prices for these charges are set by the provider of services and not the Terrebonne Parish Library System. If an ILL item is lost the person checking out the item is responsible for payment of the item and other charges that the lending library may assess.

Interlibrary loan service is not available to patrons who owe fines and/or fees or have overdue material. Patrons must pay all fines and fees before using this service.

A fee of $5.00 will be charged to the patron for replacing a library card.

There is a fee for business use of the meeting rooms and distance education classroom. The guidelines and fees are addressed in the Meeting Room and Distance Education Room Policies.

Adopted:
Amended: September 27, 2005
Amended: January 18, 2012

Gifts and Donations

The Terrebonne Parish Library promotes and encourages gifts and donations. The library director is authorized to accept gifts, donations, and endowments to the library. Gifts of books and other materials will be accepted unconditionally with the understanding that the library may make such dispositions as to their location, rebinding or disposal. La. R.S. 25:221

No determination of the value of any item donated will be made by any staff member. The donor cannot be furnished with a value or price information or estimates.

Donations become the unconditional property of the library. All gifts are subject to the library acquisition criteria.

The library has a memorial collection fund and encourages donations for memorial purposes. Books and other materials purchased with this money are labeled as memorial. A special book plate is placed on the material. An acknowledgment of the donation is sent to the family of the deceased and a note of appreciation is sent to the donor.

The board considers the library the appropriate place to gather books, newspapers, and manuscripts on its bayous, sugar cane, seafood, fishing, hunting, oil, and local history. The library cooperates with the Terrebonne Parish Council in the oral history of Terrebonne Parish Council in the oral history of Terrebonne Parish project and houses and circulates this material.

Acceptance of money, real property and/or stock, personal property, art objects, portraits, etc., and material not designated as an outright gift will be accepted only with the approval and ratification of the board.

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Library Bill of Rights

The American Library Association affirms that all libraries are forums for information and ideas, and that the following basic policies should guide their services.

1. Books and other library resources should be provided for the interest of all people of the community the library serves. Materials should not be excluded because of the origin, background, or views of those contributing to their creation.

2. Libraries should provide materials and information presenting all points of view on current and historical issues. Materials should not be proscribed or removed because of partisan or doctrinal disapproval.

3. Libraries should challenge censorship in the fulfillment of their responsibility to provide information and enlightenment.

4. Libraries should cooperate with all persons and groups concerned with abridgment of free expression and free access to ideas.

5. A person’s right to use a library should not be denied or abridged because of origin, age, background, or views.

6. Libraries which make exhibit spaces and meeting rooms available to the public they serve should make such facilities available on an equitable basis, regardless of the beliefs or affiliations of individuals or groups requesting their use.

Adopted June 18, 1948
Amended: February 2, 1961; June 27, 1967; January 1980; January 23, 1996
by the ALA Council

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Material Selection

Purpose

The purpose of this policy is to guide in the selection of materials and to inform the public about the principles upon which selections are made.  This statement was approved and adopted by the Terrebonne Parish Library Board of Control, which assumes full responsibility for all legal actions which may result from the implementation of any policies stated herein.

Library Aims

The goal of the Terrebonne Parish Library System is to provide service to all people.  This encompasses individuals and groups of every age, education, philosophy, occupation, economic level, ethnic, and human condition.  Fulfilling the educational, informational, and recreational needs of these people is the Terrebonne Parish Library System’s broad purpose.  More specifically, the library helps people to keep abreast of change in all areas, continually educate themselves, become better members of their community, become socially and politically aware, be more capable in their occupations, develop their creative abilities, appreciate and enjoy literature and art, contribute to the overall expanse of knowledge, and stimulate their own personal and social well-being.  All print and non-print materials are selected by this library in accordance with these basic objectives.

Responsibility for Materials Selection

The Terrebonne Parish Library Board of Control adopts as part of its policy the LIBRARY BILL OF RIGHTS (See attached).

Final responsibility for the selection of library materials is and shall be vested in the director.  However, the director may delegate to such members of the staff as are qualified by reason of training the authority to interpret and guide the application of the policy in making day to day selections.  Unusual problems will be referred to the director for resolution.  Any library materials so selected shall be held to be selected by the board.

Criteria for Selection

Certain factors influence the selection of library materials, such as books, periodicals, books-on-CD, microfilm, recordings, and vertical file information:

  1. The importance of the subject matter to the collection;
  2. Timeliness or permanence of the work;
  3. Authoritativeness;
  4. Inclusion in standard bibliographies or indexes;
  5. The author’s reputation and significance
  6. Price;
  7. Availability of the material in the system, in other libraries, or for purchase;
  8. Format, legibility, and quality of the material’s construction.
  9. Popular demand

Materials added are selected from reviews, availability lists, vendors’ catalogs, bibliographies, and local experts.  The library staff is constantly gathering information concerning the needs of library users by means of circulation statistics, interlibrary loan requests, and patron input.  The library system strives to present materials representing all sides of an issue in a neutral, unbiased manner.  The existence of a particular viewpoint in the collection is an expression of the library system’s policy of intellectual freedom, not an endorsement of that particular point of view.

The DVD collection is very popular containing informational, educational, feature films, and television series. Feature films include current titles of high interest and classics.  The collection does not contain NC-17 or X-rated films.  R-rated films are evaluated based on awards, reviews, and local interest.  The television series will be considered when the series is no longer in production, with the exception of series with local interest or educational value.  The basis for selection of DVDs follows the criteria of selection.  DVDs purchased are for home-use only.

The collection is divided into juvenile, young adult, and adult.  Parents are ultimately responsible for determining what their child will check-out.

Scope of the Collection

The library system recognizes this obligation to provide reference and research materials for the direct answering of specific questions and for continuing research.  It also recognizes the purposes and resources of other libraries in the community and shall not needlessly duplicate functions and materials.

The library system acquires textbooks and other curriculum-related materials when such materials serve the general public.

The library system acknowledges a particular interest in local and state history; therefore, it will seek to acquire state and municipal public documents and it will take a broad view of works by and about Louisiana authors, as well as, general works relating to the state of Louisiana.

Maintaining the Collection

Systematic withdrawal of materials no longer useful is necessary in order to maintain relevant resources.

The decision to withdraw library materials shall be based upon the (1) physical condition of the material; (2) use of the material as determined by the last date of loan or by the number of loans in the last five years; and (3) age of the material as a misinformation factor, particularly in the areas of science and law.

Censorship

The selection of library materials is predicated on the library patron’s right to use library materials and, similarly, his freedom from censorship by others.  Many items are controversial and any given item may offend some persons.  Selection for this library system will not, however, be made on the basis of anticipated approval or disapproval, but solely on the merits of the material in relation to the interests of the readers.  This library system holds censorship to be a purely individual matter and declares that—while anyone is free to reject for himself books and other materials of which he does not approve—he cannot exercise this right of censorship to restrain the freedom of others.

With respect to the use of library materials by children, the decision as to what a minor may use is the responsibility of his or her parent or guardian.  Selection will not be inhibited by the possibility that materials may inadvertently come into the possession of minors.

Adopted: October 1, 1987

Revised: September 15, 1999

Revised: October 21, 2011

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Meeting Room Policies

The Terrebonne Parish Library System has meeting rooms available at the Main Library, East Houma and North Terrebonne Branches.  The primary purpose of these rooms is to provide facilities for activities and programs related to the library’s goals and objectives.  These rooms are dedicated first to library sponsored programs including Friends of the Library activities.

The rooms are available on a first come, first serve basis to cultural, educational, charitable, historical, fraternal, and civic groups.  The rooms shall not be used for shows to promote commercial purposes, social affairs, private parties, political meetings, and money making affairs or for programs by commercial firms.  The meeting room and conference rooms at the Main Library may be rented by businesses for not-for-profit activities.  Programs involving the sale, advertisement, or promotion of commercial products or services or the solicitations for the future sale of products are prohibited.  Businesses may rent the room for employee educational training only.

Business rental fee usage includes a $50 damage deposit which is required before the scheduled meeting.  A separate check for the meeting room hourly fees is also required.  Both checks are required seven days before the meeting.  The damage deposit will be returned after the room has been inspected and will be returned on the day of the meeting or the following business day.  The group must leave the room clean and in order.

$25 per hour for the large meeting room with access to: sink/ ice maker/refrigerator, podium and sound system.

$10 per hour for downstairs conference room, capacity 8 or less / Charles Davidson Board room, capacity 12 or less.
Groups may not exceed the capacity of meeting rooms.

Non-profit organizations MUST PROVIDE non-profit status by PROOF of a no-profit tax certificate or with the organizations bylaws or constitution.

No admission fee shall be charged by the group using the facility.  The library system or Friends of the Terrebonne Public Library are the only organizations that can hold fundraising activities with proceeds to benefit the library system.

All meetings shall be open to the public.

Responsibility for scheduling the meeting rooms is vested in the Branch Managers.  Applications must be submitted several days in advance by a person with a valid Terrebonne Parish Library System Knowledge card.  The meeting room may be booked by adults, persons eighteen years or older, only.  If teenagers or children are to be present, an adult must be responsible, in charge of, and present during the entire meeting.  Groups requesting the use of a meeting room must designate an authorized contact for the group who will ensure that all policies are followed.

A new updated application form for meeting room use and a signed policy statement must be submitted each year in January.  If an emergency requires closing the library, every effort will be made to notify the contact person for the group or an officer of the organization.  When the library reopens, reservations will be honored as scheduled.  If a group cancels the use of a meeting room, the contact person must notify the library 24 hours in advance of the scheduled meeting.  If two cancellations occur without library notification, the organization will have meeting room privileges revoked for six months.

Library staff has a right to enter and remain in the meeting room/conference rooms at any time during a scheduled meeting.  Library staff has the authority to terminate any meeting which is disruptive of the quiet and orderly functions of the library.

Failure to observe meeting room policies may result in denial of meeting room privileges.

Only light refreshments may be served at the East Houma Branch, North Terrebonne Branch and Main conference and board meeting rooms.  Meetings may be catered at the Main Library and North Terrebonne Branch large meeting rooms; however, cooking on the premises is not allowed.  The branch managers must be informed in writing ten days before a scheduled meeting when catering is being used.  Because of problems with permanent carpet stains, groups are not allowed to serve red or purple beverages.  Small coffee pots, serving 10-12 cups and large coffee pots with 30 servings are available; however, coffee and supplies are not provided.  Coffee pots, utensils, and the kitchen must be clean before the group vacates the room.  The organization must leave the room clean and in the order that the room was found including the replacement of tables and chairs.

Groups are responsible for arranging the room for their meeting. The applicant is responsible for reasonable care of the meeting rooms, kitchens, and furnishings, and is financially responsible for damages to facilities, equipment, or contents.  The organization must remove any clutter caused by its activities.  Activities must be approved by the branch manager.  No woodworking or painting projects are allowed.  Materials are not to be attached to walls, windows, doors, or furnishings.  Trash containers and /or trash bags will be available.

Alcoholic beverages of any kind and possession and/or use of controlled substances, gambling in any form, and smoking and other uses of tobacco are prohibited throughout the library or on library property, except for designated smoking areas.

Standard fire code regulations restrict any open flame, burning candles, or other flammable, combustible or hazardous materials in the library.  Also, the occupancy number for each room must adhere to fire marshal requirements.

Storage is not provided in the library for the property of the organization.  The library is not responsible for equipment, supplies or other items owned by a group and used in the library.

All meetings must be held within regular library hours.  No exceptions will be made.  At the East Houma and North Terrebonne Branches all meetings must finish 15 minutes before library closing.  Meetings held at the Main Library must end 30 minutes before the library closes.

It is the intent to prohibit any one group or organization from dominating the use of the meeting rooms.  Generally, no more than two meetings per month will be scheduled for any group.  No group may transfer a room reservation to another group.

If any group or individual violates any of these policies, the Terrebonne Parish Library Director retains the right to cancel subsequent use of meeting rooms by the group.

Any publicity materials, invitations, flyers and press releases promoting events or meetings held at the library may not list the Terrebonne Parish Library System as a co-sponsor unless the Library Director has officially designated the event as co-sponsored.  The library phone numbers may not be listed as a contact for meetings/events.

Authorized use of a Terrebonne Parish Library System meeting room does not constitute endorsement or sponsorship of the organization or the views expressed by the group as a whole or by individual participants in the meetings.  Meetings held will not be allowed or disallowed solely on the basis of race, creed, or national origin provided that the meeting falls into the category of approved type of organizations.

Revised: September 1981
February 18. 1999
February 25, 2003
September 26, 2003
February 20, 2005
May 18, 2011

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Political Activities

The Terrebonne Parish Library System is a public non-partisan institution. While the library system allows voting precincts in library branches and the main library, employees of the
Terrebonne Parish Library System or people, including candidates, are not allowed to solicit votes or support on Terrebonne Parish Library property, including during Terrebonne Parish Library Board of Control and staff meetings.

Employees are free to engage in whatever political activity they choose so long as their involvement does not infringe on library time and is not conducted on the library premises.
Employees shall not wear clothing, buttons, or other articles or items promoting a political position during working hours.

The Terrebonne Parish Library System and the library board of control will neither seek, nor grant endorsements of elections issues. No advocacy is assumed by the library on any election
issue other than its own.

Adopted:
January 18, 2012

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Proctoring

The proctoring of exams is a service offered by the Terrebonne Parish Library System.  The library system offers proctoring at the North Terrebonne Branch and the main library.  Proctoring service is based on the availability of personnel, facilities, and technology.

Proctoring of exams is available Monday through Thursday during regular library hours.  Proctoring of exams cannot be scheduled on Friday, Saturday, or Sunday because staffing is not available to adequately monitor the student taking the exam.  The exam must be completed at least fifteen minutes before the library closes.

Appointments to take an exam should be scheduled at least one week in advance and must be confirmed the day before the exam.  Reservations may be made in person, by telephone, or e-mail.

The Reference Services staff at the main library and manager or assistant manager at the North Terrebonne Branch will proctor written tests and computer based test that do not require downloads or constant supervision.

The student must be allowed to take the exam without constant supervision.  The library cannot provide a staff member to sit with a student while taking an exam.  The staff member will check on the student periodically.  The use of cell phones or visiting with others is prohibited during an exam.  The proctor will enforce any time limits that are placed on the exam.

Before taking the exam, the student will be required to present photo identification and provide a copy if required by the institution or association.  Students are expected to have necessary or required supplies to take the exam.

It is the student’s responsibility to obtain needed signatures and arrange for the exam to be delivered to the library.  The proctor will contact the student when the exam has arrived; however, it is the student’s responsibility to verify receipt of the test.  Library staff will not sign proctoring verification that attests to more than they are able to do.  The student must speak to a degreed librarian.

At the conclusion of the exam, the written exam will be returned directly to the testing institution via the U.S. Postal service at the next regularly scheduled postal pickup from the library.  The student is responsible for postal costs.  Exams will not be returned via UPS or FedEx nor will the exams be scanned, e-mailed or faxed.

The library will hold exams for up to sixty days or the exam’s stated deadline.  If the student does not pick up the exam by that time, the exam will be destroyed.  Library staff will not copy finished exams or hold exams past the date they are to be taken.

The Terrebonne Parish Library System is not responsible for any delayed exams, nor for any completed exams once they leave the library’s possession and have been mailed back to the educational institution or association.

The fee for proctoring is $20 for parish residents and $30 for non-residents for each exam and is due before the test is taken.  The library system will take checks payable to the Terrebonne Parish Library System or cash with bills no higher than $20.

Adopted: May 21, 2009
Effective July 1, 2009

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Safety

The Library Board of Control wants to provide a safe and appropriate environment within the library system to facilitate the public’s use of the library’s resources and services. The library’s policy is to outline clearly the standards of conduct for use of the library system. Standards shall comply with federal, state, and local laws and ordinances, and provide for safety of persons and property.

The library staff has the responsibility to maintain order in the library system. From time to time, the staff may have to deal with patrons who violate the rights of others or who create disorder in the library. When and if such incidents occur, the staff should use this policy as a guideline in taking action.

Regardless of the urgency of the moment, there are five points crucial to the successful handling of the problem patron:

  1. Recognize your limitations in a specific situation. Do not try to play the role of policeman, social worker, or psychologist.
  2. Get your message across but avoid the appearance of confrontation.
  3. Be consistent. Inconsistency of response only enhances the appearance of weakness, vacillation and vulnerability.
  4. Support your colleagues in any interaction with problem patrons.
  5. Maintain an active liaison with local security agencies.

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Sex Offender Policy

The purpose of this policy is to ensure that the Terrebonne Parish Library is in compliance with Louisiana Act No. 693 that excludes registered sex offenders convicted of offenses against victims under the age of 13 from Louisiana public libraries. The statutory mandates are set forth in La. R.S. 14:91.2.

Regulation:

  1. Effective January 1, 2013, persons who have been convicted of sex offenses where the victim was under the age of 13 are restricted in their access to public library property, as follows:
    1. Children’s Areas – No sex offender shall be physically present in any area of the library designated as a “children’s area.”
    2. Peak Children’s Hours – No sex offender shall be physically present on public library property during peak hours of children’s use of the library.
      1. During the school year, peak hours are defined as 2 pm to 8 pm.
      2. During the summer, peak hours are defined as 9 am to 8 pm.
      3. Peak hours of children’s use also include hours during which children’s programs are scheduled.
    3. No sex offender shall loiter within 1,000 feet of public library property.
  1. Exceptions to these restrictions are:
    1. Polling precinct – There shall be no violation of this regulation if the sex offender is reporting to a polling precinct that is within the restricted area.

With special permission – There shall be no violation of this regulation if the sex offender has requested and has been granted written permission to be physically present on public library property from the library director or his designee, and the sex offender complies with any special restrictions contained within the permission.

Violations of this policy will be immediately reported to law enforcement, and violators will lose all library privileges. Violators will be subject to prosecution for the violation of Louisiana Law.

Adopted: December 6, 2012

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Social Media Guidelines

Our Library’s Social Media Presence

Social media tools, including library-sponsored blogs and microblogs, social networking sites, video or picture sharing sites, wikis, and other means of communicating online, are an important part of our library’s face to the public. These social media offer new opportunities to shape opinion about our services, to communicate directly with current and potential patrons, to provide added value for our patrons, and to be part of the online conversation about important developments in our profession.

We want to use social media to promote and share our mission with our patrons and reach potential patrons.

Who May Post

Only authorized employees may set up or post to library-sponsored blogs or microblogs, social networking pages, or other social media. Authorization is granted by the Library Director or Assistant Director. Before you begin posting content, you must attend social media training.

Guidelines for Employees Who Post

  1. Be respectful. When you post about the Library, its services, employees, patrons, and/or library partners, use good judgment. Make sure your posts are professional and respectful. It’s fine to disagree, as long as you do so in a civil way and you’re not offensive.
  2. Add value. We expect you to write about new developments and services in your library. Don’t just recycle news or posts; add your perspective and provide useful advice to enable patrons to better understand what we can offer them.
  3. Post often. We want readers to return and see what’s new at the Library, and the best way to do that is to post at least weekly.
  4. Be part of the conversation. When appropriate, link to other sites, articles, blogs, and media on the same topic. And of course, link to the Library’s website when appropriate.
  5. Accuracy counts. Before you publish a blog post or a social media entry, confirm it for accuracy. When writing about library services or programs, check with the appropriate people in-house to make sure you’ve got the facts straight. If you later learn you’ve made a mistake, say so — and correct it.
  6. Grammar is imperative. Check and double check your grammar and punctuation. If possible, get a coworker to proofread your work.
  7. Avoid inappropriate topics. We want you to generate interest, but there are many ways to do that without offending readers or placing the Library in the midst of a controversy. All library policies, including those that prohibit harassment, discrimination, and unprofessional conduct, apply with equal force to your online posts. Additionally, the Library maintains a nonpartisan stance on the topic of politics. We do not endorse any politician or cause. Personal biases on Library posts will not be tolerated.
  8. Respect ownership of intellectual property. Don’t copy or use work by someone else (including text, photos, and video) without proper authorization and, if required, attribution. If you’re referring to a copyrighted story, keep your quotes short; if you want to refer to another’s work, it’s best to link to it in its entirety.
  9. Maintain patron and employee privacy. Do not mention patrons by name or identifying details without authorization from your supervisor or the patron themselves. If you want to discuss or mention coworkers in your posts, you must get their permission first.
  10. Ask — and think — before you post. Remember, your posted content represents you and the Library to the public—and all of us want that representation to be positive. If you aren’t certain that what you plan to post is appropriate and legal, check with your supervisor before you post.
  11. Relevant presence. There may be a time when the Library no longer deems appropriate its presence on a particular social networking site. The Library reserves the right to remove its presence without notice.

Identify Yourself      

When you post any type of content to Library-sponsored social media, for example, our Facebook or Twitter pages, you must identify yourself by name or initials. Anonymous posting or posting under pseudonyms or aliases is prohibited. The same rule applies if you are posting comments to one of our partner’s social media accounts or websites.

You Are Responsible for Your Posts

Remember, you are legally responsible for what you post online, whether on a personal site or a Library-sponsored site. You can be held personally liable for defaming others and subject to copyright infringement, among other things. All Library policies apply to your online posts, including those posted on Library-sponsored sites.

Handling Comments

We encourage reader responses and comments to our social media postings. However, not all reader commentary is fit to print. If you post entries that elicit reader responses or comments, you must follow these guidelines:

  1. Do not allow the posting of spam, advertisements, or comments that merely link to another website (unless they are responsive to the original post).
  2. Do not allow the posting of any comment that is obscene or offensive.
  3. Do not remove relevant anti-Library comments simply because they are negative. Do not engage in online arguments or “flame wars” through social media commenting. Talk to your supervisor about how — and through which medium — to respond appropriately.
  4. If you receive a complaint about the library or its services in a comment, immediately notify the Library Director, so the situation can be handled directly.

In addition, the Terrebonne Parish Library reserves the right to edit or modify any postings or comments for space or content, while retaining the intent of the original post.  The Library further reserves the right to delete any postings or comments.  The library shall also be granted the right to reproduce comments, posts, and messages in other public venues.  Identifying information, other than first name, will be removed unless prior approval is granted by the user.

The Terrebonne Parish Library assumes no liability regarding any event or interaction that takes place by any participant in any Library-sponsored social networking service, and does not endorse or review content outside the “pages” created by Terrebonne Parish Library staff.  Participation in Terrebonne Parish Library social networking services constitutes agreement with all Library policies, including its Social Networking Policy and acceptable use of the Internet and the Terms of Service of each individual third-party service.  If a user does not agree to these terms, they are not to use the services.  The role and utility of social networking sites will be evaluated periodically by library staff, and may be terminated at any time without notice to subscribers.

Violation of these policies and procedures may be grounds for adverse action up to and including employee termination.

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Solicitation

Selling anything, such as raffle tickets, candy, etc., for personal gain or for a charitable cause is forbidden in the library system. Begging, panhandling, or circulating petitions are prohibited.

Surplus Property

The Business Manager shall be responsible for the sale or disposal of all library furniture, equipment, and inventory that is no longer of any use to the library system. Branch managers are responsible for reporting to the business manager any items that need to be disposed. The business manager will prepare a resolution for the Library Board of Control’s consideration to declare items “surplus property” so that the items can be sold. The library administration adheres to L.R.S. 49:125 in regards to the procedure in declaring, advertising, and awarding of surplus property.

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Wireless Network Use Policy

The Library provides free wireless Internet access to anyone who has the necessary device(s). The network is open and unsecured. It is strongly recommended that you do not use such a network to transmit personal, financial or legal data. It is not possible for the Library to protect against malicious theft or interception of such data transmitted over our network. Wireless Internet access in the library is governed by the Library’s Electronic Use Policy.

The wireless network is not meant as a replacement for the wired network and is not meant to be used as a primary network connection. Users are expected to avoid using applications that will use large amounts of bandwidth. These include, but are not limited to, servers and file sharing applications.

As mentioned in the Library’s Electronic Use Policy, use of the wireless network is at your own risk and the Library is not responsible for any damage that may occur to your computer while connected.  The library assumes no responsibility for the safety of equipment or for notebook/laptop computer or other wireless device configurations, security or data files resulting from connection to the Library wireless access. Users must keep their equipment with them at all times.

The following policies are in addition to the Library’s Electronic Use Policy. Actions that are detrimental or inappropriate when accessing the Library network resources include, but are not limited to, those listed below:

  • The Library does not supply or loan network cards. Laptop computers are only available to loan through the State Library of Louisiana’s laptop loan program.
  • Library staff will provide NO technical assistance for wireless networking.
  • Users may not modify the network in any way. This includes adding access points and installing bridges, switches, hubs or repeaters. The Library reserves the right to remove or disable any unauthorized access points.
  • Individual users will be responsible for all costs associated with purchase, installation, operation and support of wireless adapters in client computers.
  • Any attempt to break into or gain unauthorized access to any computers or systems for a wireless connection is prohibited.
  • We reserve the right to limit bandwidth on a per connection basis on the wireless network, as necessary, to ensure network reliability and fair sharing of network resources for all wireless users.
  • Users are responsible for ensuring they are running up-to-date anti-virus software on their device (if applicable). By not maintaining current anti-virus/firewall programs, devices are open to worms, viruses, Trojan horses, denial-of-service attacks, intrusions, packet-sniffing and other abuses by third parties.
  • Wireless access or speed is not guaranteed.

Library staff does not provide technical assistance with wireless access, and will not under any circumstances make changes to the configuration of a privately owned wireless device. However, we do provide information which may help you if you have questions or are having difficulty making a connection.

Any restriction or monitoring of a minor’s access to the Library’s wireless network is the sole responsibility of the parent or guardian.

By using the Library’s network (wired or wireless) or resources, patrons acknowledge agreement to abide by all laws, rules and regulations of the State of LA and the federal government that are applicable to Internet use.

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Zero Tolerance

Any person who threatens library patrons or personnel with harm, causes property damage or whose actions causes disruption of normal library routine will have criminal charges brought against him and that person be banned from all library branches.

Adopted by:
Terrebonne Parish Library
Board of Control
August 19, 1999